Welcome to the MSK Hub & Staff
Physiotherapy Service

Your Road to Recovery Begins Today 

Welcome to the MSK Hub and staff physiotherapy service where you will find up to date evidence based information/resources on how to manage many common musculoskeletal (MSK) conditions, available 24/7. 


If you are experiencing MSK symptoms, just follow the Self Care guide below and simply click on the link related to the body area you are experiencing issues with. 

If you are still experiencing difficulties or are unable to find the right advice for your symptoms then you may wish to consider self-referring to physiotherapy. However if you are currently engaged in treatment with a physiotherapist, chiropractor or Osteopath or have had numerous unsuccessful physiotherapy treatment in the past for the same condition then a referral would generally not be appropriate and further guidance from your GP would be advised.


Whilst most MSK problems will resolve in time it is important to contact your GP urgently if you have any of the symptoms listed here.

Alternatively, NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. NHS 111 is available 24/7 and can be reached by calling 111 or visiting 111.nhs.uk (for people aged 5 and over only).


MSK Self Care

It's essential that the information you receive gives you the most effective chance of recovery and through the links below, you will find the best advice, guidance and exercises for your pain. Simply click on the relevant body part to be taken to a full list of resources to help you on your way.

These MSK self-management resources are supported by NHS England and NHS Improvement as part of the MSK leadership group which also includes The British Orthopaedic Association (BOA), The British Society for Rheumatology (BSR), The Chartered Society of Physiotherapy (CSP), Versus Arthritis and the Arthritis and Musculoskeletal Alliance (ARMA). 


Need Further Help?


Consider self-referring to physiotherapy if you require professional advice on how to manage your condition.

If you are based at one of the Brighton sites or the Princess Royal hospital then you can self-refer to the staff physiotherapy service. Currently the service offers two types of physiotherapy appointment. 

How to Choose Which Appointment
is Best for You

The Keele STarT MSK Tool has been developed to help place patients into the right treatment pathway.  Answer the following questions below and then add up your total score (highlighted in pink) to help you decide which appointment might be best for you. For questions 1-9, think about just the last two weeks:

   1. On average, how intense was your pain [where 0 is “no pain” and 10 is “pain as bad as it could be”]?



   2. Do you often feel unsure about how to manage your pain condition?                                 Yes: 1  No: 0

   3. Over the last two weeks, have you been bothered a lot by your pain?                                Yes: 1  No: 0

   4. Have you only been able to walk short distances because of your pain?                           Yes: 1  No: 0

   5. Have you had troublesome joint or muscle pain in more than one part of your body?    Yes: 1  No: 0 

   6. Do you think your condition will last a long time?                                                                    Yes: 1  No: 0

   7. Do you have other important health problems?                                                                        Yes: 1  No: 0

   8. Has pain made you feel down or depressed in the last two weeks?                                    Yes: 1  No: 0

   9. Do you feel it is unsafe for a person with a condition like yours to be physically active?  Yes: 1  No: 0

   10. Have you had your current pain problem for 6 months or more?                                        Yes: 1  No: 0


If you score 4 or less then a single session virtual appointment is likely to be the best choice for you.

If you score over 5 then please choose a standard physiotherapy virtual appointment. 

**We are currently using a third party company to provide online booking services.  You can find out further information about this company and their compliance with current GDPR guidelines on their website https://www.appointy.com/gdpr/. If you do not want to submit your information to this third party then please email Carl Smith or call the OH department on 01273 696955 Ext 64011 to discuss further.  

Single Session Virtual Appointment - 30-45 minutes

This type of appointment is ideal for those that still wish to self manage their symptoms but may benefit from a more directed approach initially. The assessment will be conducted over the phone and will aim to provide you with a diagnosis and  treatment plan  to enable you to self manage your condition following the appointment. Please note that this is for a single session only and you will be discharged following the appointment. The physiotherapist will call you at your chosen time/date - please ensure you provide a valid phone number at the time of booking.

Standard Physiotherapy Virtual Appointment - 45 minutes

This type of appointment is ideal for those that may require a little more input from a physiotherapist over a few weeks.  The initial assessment will be conducted over the phone and will aim to provide you with a diagnosis and  treatment plan. A telephone/video 30 minutes follow-up will usually be arranged  1-2 weeks following the initial assessment to ensure progress is being made. At this point discharge will be considered allowing you to continue to self manage your condition although the option for a face to face appointment will be discussed if deemed appropriate. The physiotherapist will call you at your chosen time/date - please ensure you provide a valid phone number at the time of booking.


 Prior to your appointment

To help monitor your progress over time and your response to treatment we use a short questionnaire (MSK-HQ). This questionnaire allows people with musculoskeletal conditions (such as arthritis or back pain) to report their symptoms and quality of life in a standardised way.  Considering individual components of the score, such as sleep quality or mood can allow particular aspects of musculoskeletal health to be addressed, ensuring a holistic approach to your needs. We will ask you complete this questionnaire on the day of your first assessment and again after you have been discharged.  Please feel free to download and complete the questionnaire below in readiness for your first appointment.  

Alternatively, if you reside in Brighton & Hove, Crawley, East Grinstead, Horsham or  Mid Sussex then you can self-refer to physiotherapy (without having to see your GP) via the Sussex MSK Partnership Central service. They also offer an extensive self care section on a range of MSK conditions. 

Pain Scale: 0 1 2 3 4 5 6 7 8 9 10

Score: 0 0 0 0 0 1 1 2 2 3 3

Occupational Health Department,

The Art Block,

St Marys

Royal Sussex County Hospital

01273 696955 ext 64011

Book/amend your appointment online

**Currently available to staff at Brighton and PRH hospitals.